How do I contact a creator?

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  1. How do I contact a creator?
  2. How do I view my conversations?

We encourage you to communicate directly with creators through the tools available on the site. They can provide you more information about items, processing and shipping times, and the transaction ID.

If you ever have a question about the rewards or a purchase you've made, you can contact the creator directly using our onsite messaging system.

How do I contact a creator?

a) From the project page, click on "Contact me".

b) You can also find the Contact me link on any user profile's page.

Click the icon or the button, a popup will appear where you can add your message.

How do I view my conversations?

To view your conversations, sign in to your account and click the inbox icon in the white site header at the top of any page. When you receive a new message, you'll see a number in a blue bubble next to the envelope icon.

You will receive an email notification whenever you get a new message. To see all your messages, just click on the icon and you'll go to the Notification Center.

If you have any questions that are not covered in these documents, or you need additional information, please contact us directly. contact us directly.

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